Reputation is far more fragile on the Internet, both for companies and individuals. A single compromising blog post can be incredibly damaging, and Google often magnifies the pain, making it difficult to shake. Using video interviews and detailed case studies, this presentation explores the practical strategies people and companies are using to create teflon reputations. The common thread: they embrace the Internet’s openness instead of fighting it.
Thor Muller CEO & Co-founder, Satisfaction Unlimited
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Tips:
- Cast a long shadow – accruing more info floods out bad stuff
- Heartfelt apology
- Inspire an army
- Stand for something
- Celebrate your critics
Saw a couple of examples of actual people that have had their reputationa affected online and how they handled it – both well and not so well.
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I’ve talked about this for years – own your identity online. It’s proactive (an annoying but true word) and such a cheap insurance plan.
Blogged with Flock
Tags: reputation, identity,
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