This time of year, I make my family’s Ice Cream Kolackies. They are the opposite of fancy and they definitely aren’t pretty the way I make them, but they are quintessential comfort food and they mean holidays to me. They are a pain to make unless you have a big mixer, so I get TONS of requests when I make them from my family who don’t want to make the cement-like dough. Hope you enjoy!
I America-Test-Kitchen’d this a while ago, so trust me on this recipe:
ICE CREAM KOLACKIES
1 lb/4 stick of salted butter
4 cups of flour
1 pint of the cheapest vanilla ice cream you can get. [This is usually only purchasable in half gallons, so use half of that container. Good ice cream doesn’t make it turn out as well. I’ve tried.]
Jam of your choosing [Apricot is traditional, as is using Solo brand cans of poppyseed or prune filling. You do you.]
1. Blend the cold butter in the kitchen aid mixer with the tulip shaped mixer piece to break it up. Do not melt or room-temperature it.
2. Mix in frozen ice cream. This will be like cement now. [Now, imagine what it was like learning this with Grandma when you had to make it by hand. With my Grandma’s ‘sweet’ demeanor 😉 #memories ]
3. Mix in the flour one cup at a time. I usually switch to the dough hook at this point. Don’t mix too much though, as you don’t want the dough to get gummy. End result should be tacky to the touch with visible tiny globs of butter.
4. Mix cream cheese, sugar and vanilla to taste in a separate bowl. Usually the whole brick of cream cheese, a teaspoon of vanilla and a few tablespoons of sugar.
5. Spoon sloppy cookie sized pieces onto a parchment lined tray.
6. Thumbprint each and fill with jam or cheese filling. Jam may run onto parchment during cooking, jelly definitely will, so spoon accordingly.
7. Cook at 350 for about 10 min, or until the bottom of cookies are just browning. The cookies will seem not cooked all the way when you take them out. Carefully transfer them to a cooling rack.
8. Cool and reline each tray with parchment before using for the next batch.
9. Use wax paper or parchment if you wrap with cellophane or stack the cookies so the jam doesn’t stick.
This past month, I had the honor of being interviewed by Patrick O’Keefe
, for his community management focused podcast, Community Matters
. You can download it on iTunes or your favorite podcasting app, or stream it here:
On the podcast, we talk about many things, but our focus was on the treatment of those staff on the front lines of community – the moderators and engagement staff that actually interact with customers. I feel very strongly that while some of the burden of choosing and keeping a potentially toxic job is on the employee, an equal, and in some cases larger, portion of that responsibility is on the employers and brands hiring those individuals.
Often times, they are highly marginalized team members – many are contractors with little or no interaction with the larger team or the client/brand team. They are usually paid very low wages, even state-side, being told that they should be “happy” with their work-from-home status.
And that’s just when the content they are handling isn’t toxic. On most moderation teams, they have to screen out all the “bad” content, so that the audience doesn’t see it. But the moderators still see it and are usually not given the support required to handle emotionally volatile content. Even in communities for children, moderators can come across triggering content and some teams do not prepare their staff for that possibility. “Becoming numb to it” is an awful skill to have to develop on the job.
I also worry about the increasing trend to offshore moderation work to low-wage countries. As an employer, I understand the urge, but it is difficult to maintain high quality with non-native speakers, not to mention the difficulty of oversight of procedures regarding the emotional well being of those moderators. Just because they are offshore, doesn’t mean negative content won’t affect them the same.
I am interested to hear your thoughts on this topic. Let me know what you think in the comments or via twitter
Great NPR Marketplace story on the conundrum of “free speech” and expression on social media during these tense times and how to moderate content for brands and different audience consumption.
On the conversations happening at Facebook in the aftermath of Philando Castile’s death:
I imagine there are conversations around content moderation. You know, how do we treat events like this? Should they be subject to the normal rules surrounding violence or is there some kind of special dispensation that should be created for videos about news events, or videos that depict injustice. I think it’s a very tough line to straddle. –Deepa Seetharaman, reporter covering Facebook and other social media at the Wall Street Journal
NPR’s Marketplace recently published a series studying the history of corporations and how their priorities have changed over the years. One of the main points of the series focused on the evolution of the role of the employee in relation to the corporation. The fact that employees cannot assume they will be taken care of by their employers resonated with me. While I do believe in personal accountability for one’s own path, I also believe that a company can write their path so that it takes into account the people who are helping bring in revenue, and hopefully profits.
“Sorry”, “Just” wanted to check in with everyone…
Playing around with video as a medium lately… Of course I have plans for it. 😉
Correction: That amazing woman is Terri Holland. Silly Joi
Links to stuff I referenced:
– Jumpstart Mornings talks I have been helping host at the Impact Hub SLC (http://saltlake.impacthub.net/event/j…)
– Annoying semantics policing that is happening to Women in Biz lately (https://www.linkedin.com/pulse/just-s…)
As I prepare to unplug and enjoy the US Holiday weekend, I thought I would share my new fav internet rabbit hole – I love Love LOVE the new trend of parent/child dances.
With all the polarity in our news of late, what a great way to disconnect and have fun with your kids!
Enjoy a sample of some of my favs here:
I did a quick video to invite local SLC folks to a couple events that I am helping facilitate.
1. Creative Mornings SLC
I will be hosting this month’s Creative Mornings talk on the global theme of REVOLUTION. Impact Hub SLC has generously offered to host the space. Doors open at 8:30 for breakfast and coffee and talk will start at 9am. It’s FREE and open to the public, but RSVP if you think you will be coming so we have an idea of the crowd. 🙂
2. Jumpstart Mondays @ Impact Hub SLC
I am also helping facilitate a Monday morning speaker series at Impact Hub SLC called Jumpstart Mondays. Local social entrepreneurs getting together to talk about their different projects and have great conversations with their peers. What a great way to start a week, right?
Hope to see you soon!